Employee experience – looks like customer experience, however, everything going on in the employer-employee relationship. These are all the impressions, thoughts and feelings that an employee has at every stage of interaction with the company.
Candidate experience – it is part of the employee experience that covers stages from the first candidate’s contact with the company until the end of the probation period.
The topic of employee and candidate experience is especially hot now, when the job market is overcrowded and companies cannot lose candidates. Work on candidate experience will increase the number of candidates who reach the offer, go to work and pass a probation period.
Defining project goals
Target audience segmentation
Employee journey maps development
Analysis of each touch point
Developing the strategy for Employee journey map improving
Conducting training sessions with middle management
Checking the results after 1 and 3 month after completing project
Systematical work with the employee experience significantly increases the global business performance:
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